![]() Previously stylists had to look up reports to view these numbers, and they weren't easy to read, so I was pulling their reports for them. Stylists are able to see all of their numbers on their dashboard from their phones. We could never utilize online booking because we have different guests book for different amounts of time, but with Aura we are able to adjust each guest individually so all guests have the ability to book their appointments online without screwing up our stylists' schedules. ![]() It is clearly created by salon industry people, as they have skipped a lot of the fluff we had in different systems, while creating value and features where it counts. We are able to do so many things we couldn't before. The features on this system are things that our team has been trying to get into for years. We have been Aura users for a few months now. I'm excited for the future where guests are able to see loyalty points in app, salon scale integration, the ability to send sent campaigns to all clients, booking widget, & review widget. I love that Aura as a team is here to listen to feedback from owners and find resolutions and implement new programs. Having a one on one salon success partner through Aura instead of having to wait for hours on end to speak to someone in a support center has made a tremendous difference in the amount of wasted time and frustration when finding resolutions to challenges that we are having in the salon. The dashboard function makes coaching stylists in monthly meetings easy and is great for visual representation of how they are doing in accordance to their goals. This has saved us from losing countless amounts of dollars on late cancellations or no-shows. My favorite function is that Aura requires a card when booking and requires the guest to accept cancellation policies and redo policies before booking their appointment. The guests love the ease of it being able to text both service providers & the salon concierge. The built in review function allows for us to track how our team is doing, boost online reviews, and mitigate negative reviews ever reaching review platforms. The text functionality of Aura is incredible, and has cut down on the amount of calls that we receive to the salon substantially therefore reducing the need for our concierge team to be tied to the phone. I love the Aurora salon where has empowered my salon to not only go successfully front deskless, but also to raise our retail per client tickets to above $30. Listened when we need help & always has an open ear to how the software can work better for our team.
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